Shipping policy

Shipping Policy

Processing & Delivery Times

  • All orders are processed within 1-2 business days (excluding weekends and public holidays).

  • UK orders: Estimated delivery time is 3-5 working days from dispatch.

  • International orders: Delivery times vary by location and may take 7-21 working days depending on the destination and customs processing times.

Shipping Rates

  • UK: Standard shipping rates apply, with free shipping on orders over £15.

  • International: Shipping costs are calculated at checkout based on the destination country. Any customs duties or import taxes are the responsibility of the customer.

Tracking & Delivery

  • Tracking information will be provided for all orders where applicable.

  • Please ensure your shipping address is accurate at checkout. We are not responsible for lost or delayed parcels due to incorrect addresses.

  • If your order has not arrived within the estimated timeframe, please contact us at andreakovacevic099@gmail.com for assistance.

Delays & Customs

  • Delays may occur due to unforeseen circumstances such as weather conditions, postal service disruptions, or customs delays.

  • International customers are responsible for any additional customs fees or taxes imposed by their country.